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Refund Policy

Last Updated: 3/11/2025

At FDH Wear, we strive to ensure customer satisfaction with every purchase. If you are not fully satisfied with your order, please review our refund policy below.

We accept returns and refunds under the following conditions:

  • Items must be returned within 14 days of the delivery date.

  • Items must be in new, unused condition, with original packaging and tags attached.

  • Proof of purchase is required for all returns.

Certain items, such as custom-made, personalized, or final-sale products, are non-refundable.

To initiate a return, please follow these steps:

  1. Contact our support team at support@fdhwear.com or visit our website to submit a return request.

  2. Once approved, you will receive return instructions, including the return shipping address.

  3. Ship the item back using a trackable shipping method. The customer is responsible for return shipping costs unless the return is due to a defective or incorrect item.

After we receive and inspect the item, we will process your refund within 30 days. Refunds will be issued to the original payment method.

  • We offer exchanges for defective or incorrect items.

  • To request an exchange, follow the return process above and specify whether you prefer a replacement or store credit.

  • Refunds are processed within 30 business days after item inspection.

  • The refund will be credited to the original payment method. Processing times may vary depending on your bank or payment provider.

We do not accept returns or offer refunds for:

  • Personalized/custom-made items

  • Final sale or clearance items

  • Gift cards

  • Items not in their original condition (e.g., worn, washed, or damaged by the customer)

If you receive a defective, damaged, or incorrect item:

  • Contact us within 5 days of receiving the product.

  • Provide clear photos of the item and packaging.

  • We will offer a replacement or a full refund, including return shipping costs if applicable.

  • Orders may be canceled within 12 hours of purchase, provided they have not yet shipped.

  • Once shipped, cancellations are not possible.

For any questions or concerns regarding our refund policy, please contact us at:

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