Refund Policy
Last updated: August 25, 2026
Operated by Front Desk Helpers CO, doing business as FDH WEAR. We ship and accept returns within the United States only.
We want you to keep what you ordered because it's right, not because returning it was difficult.
1. Returns
You have 30 days from delivery to return any item. Items must be unworn, unwashed, and in original condition with tags attached.
To start a return, email support@fdhwear.com. We'll send instructions within one business day.
Return shipping is at your expense — unless the piece arrived damaged or we sent the wrong one, in which case we cover it.
2. Refunds
Once we receive and inspect your return, we issue the refund within seven business days, to the original payment method. Shipping was included in the price, so there is nothing separate to refund and no restocking fee to subtract.
3. Damaged or wrong item
Contact us within five days of delivery with photos. We'll send a replacement or issue a full refund — your choice.
4. Exchanges
We don't offer direct exchanges. Return the piece and place a new order — it's faster than routing one through us.
5. Cancellations
An order can be cancelled within 12 hours of purchase, provided it hasn't shipped. Email support@fdhwear.com.